FAQ

WHAT IS YOUR REFUND POLICY ON FESTIVAL TICKETS? 

All ticket sales are final except in the situation of full event cancellation by Folk On The Rocks. 

For ticketing assistance, please contact Bran Ramsey, FOTR’s Ticketing Manager at bran@folkontherocks.com.

Subject to the provisions below for event cancellation, there are no exchanges or refunds once the tickets have been purchased. No exchange or refund will be issued if a festival performer is changed or if their performance is cancelled, rescheduled or delayed. 

In the event of a full event cancellation, Folk On The Rocks will offer refunds and will inform ticket buyers through its official website and social media platforms about procedures for obtaining a refund.

 

WHAT FACILITIES ARE AVAILABLE ON SITE?

  • A food concession area featuring a wide variety of cuisine for all tastes!

  • Free Water Tanks across the site (to refill your water bottles)

  • Washrooms are available throughout the festival site and are marked on all our maps (online, in our mobile app and onsite)

  • ATM Machines (outside the Main Entrance, in the Beer Garden and at the Merch Booth)

  • Breastfeeding Tent (see this year's map for location). Please note you are welcome to breastfeed anywhere on our site but we offer this space for those looking for additional privacy or a quieter space. 

  • Information and Lost & Found Tent (inside the gates, near the front entrance)

  • First Aid Tent (location TBA)

  • Mobile Phone Charging Station (in the food concession area)

*Please note FOTR does 'fog' the site to help reduce the mosquito population during the festival.

 

WHAT SHOULD I KEEP IN MIND BEFORE COMING TO FOLK?

  • Bring sunscreen and something to cover up with if it gets too hot or a little chilly!

  • Bring a water bottle! We have free water tanks across the site for you to stay hydrated.

  • Buy your drink tickets at the start of the day to beat the line-ups!

    • …but pace yourself - there’s a lot of daylight to stay awake through!

  • There are no lifeguards at the lake. Swim at your own risk.

  • This goes without saying, but bring bug spray. Lots of it.

  • Dance in your bare feet by all means, but watch out for glass. We do our best to clean the site pre-Festival, but smaller pieces might go unaccounted for.
     
  • If you need help or have a question, go to our information booth or ask a volunteer!

 

IS THERE CAMPING AVAILABLE ON SITE?

Camping is not available at the FOTR site.  Fred Henne Park is the closest campground, a short drive down Highway 3 will get you to our site. You can book a reservation at NWT Campgrounds | NWT Parks

 

WHAT'S THE BEST WAY TO GET TO FOLK?

Bus! Buses will run throughout the festival, stopping at multiple locations in Yellowknife. The 2023 Bus Schedule will be published closer to the festival. The bus service will be run using the transits high floor buses. Anyone with a wheelchair or other mobility issues that prevent them from getting on the bus will have to use YATS if they are registered or find alternate transportation.

Bike! We encourage people to bike to Folk On The Rocks! Bikes can be locked by the main gate in the car park, on our big beautiful bike courtesy of Polar Welding.

Taxi - Taxis drop off at the main gate, but pick up out on the Highway. If you have mobility issues, please let our gate volunteers know on your arrival, and our support team will come to meet you at the gate to get you where you need to go!

Car - Parking is limited on-site. We encourage people to use other modes of transportation to get to the festival, such as the bus or biking. Do not park on the highway - you will be towed. Please do not drink and drive!

 

ARE PETS ALLOWED ON SITE?

We love dogs, but for the safety of our furry friends and our guests, FOTR does not allow pets on site.

 

WHAT ARE THE FESTIVAL RULES?

  1. No outside alcohol - bags will be checked!

  2. Over 19's only in the Beer Garden - everyone's IDs will be checked. We ask EVERYONE to bring their ID.

  3. No illegal drugs or weapons. (Cannabis is allowed on-site, but may only be smoked in the designated smoking areas)

  4. You must wear your wristband at all times. If you are found without a wristband, you will be asked to leave.

  5. No littering - leave no trace!

  6. Upon entering the site you automatically agree to our Safe Spaces Policies. Breaking these rules may result in removal from the festival. Take care of each other!

  7. Recycle and compost wherever possible and help us keep FOTR a green festival!

 

WHAT ARE THE MERCH BOOTH HOURS?

The merchandise booth will close one half hour after the last set begins each day but get your merch early as we often sell out! Merch Booth opens at Noon each day and closes half an hour into the last set.

 

WHAT IS WARM THE ROCKS?

Warm The Rocks is our Festival kick-off party! This year's Warm The Rocks is in two parts:

  • Warm The Rocks at Somba K'e Civic Plaza will happen in the afternoon, presented by Field Law. There will be free live performances in the park.
  • Warm The Rocks at Long Lake will happen in the evening, presented by Lawson Lundell LLP. There will be live performances in the NWT Brewing Beer Garden. Must be 19+ to attend. 
    (Tickets for Warm The Rocks at Long Lake presented by Lawson Lundell LLP are included in a "Warm The Rocks + Weekend Pass" or $30 at the door.)

 

WHAT TIME DOES THE FESTIVAL START?

Gates open on site at noon on Saturday and Sunday. The 2023 schedule will be available on the FOTR2023 app, so check back later! 

 

WHEN IS THE FESTIVAL IN 2023?

Folk On The Rocks Festival is July 14th-16th, 2023.

 

HOW ARE TICKET PRICES DETERMINED?

When you purchase your ticket to Folk On The Rocks that money goes directly towards the costs to run the festival. Those costs include site repairs and improvements, artist fees and travel, food and supplies for our volunteers, sounds and technical costs, and community outreach programs like RCYK Performing Arts & Queer Justice Camp!

 

IS THERE WATER AVAILABLE ON SITE?

Yes! Folk On The Rocks has several tanks of clean potable water available across the FOTR site. These tanks have easy to use taps for filling your water bottle. We encourage all Festival attendees to bring their own reusable bottle and stay hydrated!

 

WHAT CAN I AND CAN'T I BRING TO FOLK ON THE ROCKS?

Basically no illegal drugs, outside alcohol or weapons. It’s totally fine to bring your own snacks if you prefer (our front gate team will check your bags upon entry). Feel free to bring blankets to sit on too.

 

IS THE FOLK ON THE ROCKS FESTIVAL A FAMILY-FRIENDLY EVENT / AGE RESTRICTIONS?

Yes! FOTR is a family-friendly festival. We have a children's stage and children 12 and under get in free.

 

LOST PROPERTY?

Can be retrieved at the Lost & Found during the festival and will remain in the FOTR Office for two weeks following the festival. After two weeks all found items will be donated.

 

CAN I LEAVE THE EVENT SITE AND THEN COME BACK?

Yes! But please keep your wristband on. Without your wristband, you will not be able to re-enter. 

 

HOW DO I GET TO FOLK?

Lots of ways! You can drive, bike, or take public transit on the FOTR Shuttle Service. 

Driving or Biking: Head down HWY 3 towards Behchokǫ̀ and the Yellowknife Airport. The Folk Site is located on the right-hand side, on the shores of Long Lake. If you've hit the Yellowknife Golf Club or sandpits, you've gone too far ;)

Public Transit: The City of Yellowknife provides a weekend shuttle service to ensure that Festival-goers get to the site safely. Check back later for the bus schedule!